Field Based Community Health Worker - Winchester, Front Royal, VA
Company: UnitedHealthcare
Location: Goodview
Posted on: October 12, 2024
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Job Description:
At UnitedHealthcare, we---re simplifying the health care
experience, creating healthier communities, and removing barriers
to quality care. The work you do here impacts the lives of millions
of people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable, and equitable.
Ready to make a difference? Join us to start Caring. Connecting.
Growing together. The Field Based Community Health Worker is
responsible for assessment, planning and implementing care
strategies that are individualized by patient and directed toward
the most appropriate, least restrictive level of care. They also
Identify and initiate referrals for social service programs;
including financial, psychosocial, community and state supportive
services, and manage the care plan throughout the continuum of care
as a single point of contact for the member. As a Field Based
Community Health Worker (CHW), you will act in a liaison role with
Medicaid members to ensure appropriate care is accessed as well as
to provide home and social assessments and member education. The
coordinator also addresses social determinant of health such as
transportation, housing, and food access. Working Schedule:
Schedule is Monday through Friday between the hours of 8 am to 5
pm. (Alternative schedule may be available after 6 months of
employment) This position is a field-based position with a
home-based office. You will work from home when not in the field.
Location: Winchester, Front Royal, and surrounding communities VA
Local travel up to 50% and mileage is reimbursed at current
government rate . Primary Responsibilities: Assess, plan, and
implement care strategies that are individualized by patient and
directed toward the most appropriate, lease restrictive level of
care Utilize both company and community-based resources to
establish a safe and effective case management plan for members
Collaborate with patient, family, and healthcare providers Identify
and initiate referrals for social service programs, including
financial, psychosocial, community, and state supportive services
Communicate with all stakeholders the required health-related
information to ensure quality coordinated care and services are
provided expeditiously to all members Advocate for patients and
families as needed to ensure the patient's needs and choices are
fully represented and supported by the healthcare team Document all
member assessments, care plan and referrals provided. You---ll need
to be flexible, adaptable and, above all, patient in all types of
situations. Engage members either face to face or telephonically
Help member set person-centered SMART goals and develop a care plan
to achieve those goals with regular follow up calls and ongoing
documentation of progress towards goals met Adhere to detailed,
specific documentation requirements in the member---s health record
Proactively engage the member to manage their own health and
healthcare using Motivational Interviewing Skills Provide member
education on community resources and benefits Utilize strong skill
sets of managing multiple tasks at a time, being self-motivated,
driven toward quality results, managing time well, being very
detailed oriented and organized, work well in a team and on your
own, and ability to manage multiple deadlines. Knowledge and
continued learning of community cultures and values Performs other
duties as assigned What are the reasons to consider working for
UnitedHealth Group? Put it all together --- competitive base pay, a
full and comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include: Paid Time Off which you start to
accrue with your first pay period plus 8 Paid Holidays Medical Plan
options along with participation in a Health Spending Account or a
Health Saving account Dental, Vision, Life& AD&D Insurance
along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan Education
Reimbursement Employee Discounts Employee Assistance Program
Employee Referral Bonus Program Voluntary Benefits (pet insurance,
legal insurance, LTC Insurance, etc.) More information can be
downloaded at: http://uhg.hr/uhgbenefits You---ll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in. Required Qualifications: Bachelor's
Degree (or higher) in health-related field/ and or social work or
Active licensed practical nurse (LPN) license 1 years of
field-based experience 1 years of experience of knowledge of the
resources available, culture, and values in the community
Intermediate level of computer proficiency (including Microsoft
Outlook, Teams) and be able to use multiple web applications Valid
Driver's license, current automobile insurance with access to
reliable transportation that will enable you to travel to client
and / or patient sites within a designated area Must reside within
a commutable distance to Winchester, Front Royal and surrounding
communities VA Ability to travel locally, up to 100 miles round
trip and up to 50% of the time Access to a designated quiet
workspace in your home (separated from non-workspace areas) with
the ability to secure Protected Health Information and l ive in a
location that can receive a UnitedHealth Group approved high-speed
internet connection or leverage an existing high-speed internet
service Preferred Qualifications: Community Health Worker (CHW)
Accreditation Experience working in Managed Care Knowledge of
Medicaid/Medicare population Solves routine problems on own. -
Works with supervisor to solve more complex problems Prioritizes
and organizes own work to meet agreed upon deadlines Works with
others as part of a team. Soft Skills: Strong communication and
customer service skills both in person and via phone Ability to
work independently and maintain good judgment and accountability
Demonstrated ability to work well with others Strong organizational
and time management skills Ability to multi-task and prioritize
tasks to meet all deadlines Ability to work well under pressure in
a fast-paced environment Excellent verbal and written communication
skills; ability to speak clearly and concisely, conveying
information in a manner that others can understand, as well as
ability to understand and interpret information from others At
UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone---of every race, gender, sexuality, age, location
and income---deserves the opportunity to live their healthiest
life. Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes --- an enterprise priority
reflected in our mission. Diversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative
Action employer and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law. UnitedHealth Group is a drug -
free workplace. Candidates are required to pass a drug test before
beginning employment. RED, RPO
Keywords: UnitedHealthcare, Blacksburg , Field Based Community Health Worker - Winchester, Front Royal, VA, Healthcare , Goodview, Virginia
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